We offer our customers completely bespoke service this will always start with advice by email or phone conversation this will
then lead to a FREE no-obligation home survey this gives us the opportunity to show you both the quality of the products by way of sample doors, colour swatch, and frames. At this point was also carry out a detailed measure up of the window and doors that will require shutters. We can then get back and produce a fully itemized quotation for our services of manufacturer supply and installation. if you are happy to proceed to the next stage of placing an order a 50% deposit will be taken and the process of manufacture will take place you will be updated on progress at all stages, we will agree on an installation date at the point of the deposit being paid. The outstanding will be paid it the point of installation.
The Survey Process
To start the process of getting amazing shutters in your home we offer a free, no-obligation home survey. One of our surveyors will visit you at a convenient time to you and always give the best design advice taking on board your thoughts and ideas as part of the process.
In addition to helping, you make the right design choices, all our Surveyors are trained to measure so they can get into the detail and show exactly how your shutters will fit.
Unlike many companies, we do not price there and then we go back to the office and create a full and detailed quotation itemizing each window with the size, details, and price so you will have all the information you need to consider your purchase. you’re not bombarded with calls and emails you are left to make a decision at your own pace, no hard sell. You can take your time to make your decision and whilst your Surveyor would appreciate a follow-up call, it's in your hands always.
Once you have decided to purchase, we will process your order and your shutters will arrive in approximately 8 to 10 weeks. You will have a booked appointment for a fitting and your shutters will be fitted by one of our employed fitting team. Your shutters will look stunning for years to come, but you have the reassurance of our Warranty and the support of our Customer Services Team.